Just Eat has 58,000 restaurant partners and millions of takeaway customers
Just Eat, the food delivery platform, confirmed plans to create more than 1,000 customer service roles at its new office close to Sunderland.
The jobs were previously outsourced to third party operators based in Bulgaria and the Philippines.
Just Eat has said its employees will begin by working from home, as it gets round to organising a hybrid model involving a mixture of both.
Business minister Paul Scully praised the announcement as a step towards levelling up the whole of the UK.
With 58,000 restaurant partners and millions of takeaway customers, the new roles will help the company to manage its growth levels.
Just Eat‘s UK managing director, Andrew Kenny, said the new customer care staff would result in quality service for their customers and restaurant partners.
“As a platform that covers 95% of UK postcodes, we also know the importance of increasing career opportunities outside of London and the South East.”
“We’re pleased to be announcing our commitment to the North East, to help boost the region’s economy,” Kenny added.
The Just Eat share price is up by 1.14% during the morning session on Wednesday.
