Admiral refunds customers for driving less during COVID-19 crisis

Admiral refunds customers for driving less during COVID-19 crisis

Admiral said on Tuesday that it will be providing a refund to its customers as they are staying at home and driving less during the COVID-19 crisis.

The UK government announced stricter lockdown rules last month to encourage people to stay indoors and practice social distancing.

Admiral will automatically issue a £25 refund to all customers for each car and van covered with its insurance.

The British insurer said that it is expecting fewer claims seeing as there have been a reduced number of cars on the road over the lockdown period.

A total of £110 million in refunds will be returned to 4.4 million vehicles.

Admiral added that it is supporting its staff during this period of uncertainty by continuing to pay all employees their full salary, and no staff are being furloughed.

“During this challenging period, our main priorities have been helping our customers, supporting our local community and protecting the wellbeing of our staff, which is why we have introduced these initiatives to give something back to the customers and communities we serve,” Cristina Nestares, CEO of UK Insurance at Admiral, said in a company statement.

“This is an unprecedented time when people across the country are driving significantly less than before the lockdown, and we expect this to lead to a fall in the number of claims we are seeing.”

“We want to give the money we would have used to pay these claims back to our loyal customers in this difficult time. We have also already reflected this change in driving behaviour in our pricing for customers and will continue to do so.”

Cristina Nestares continued: “The Admiral Stay At Home Refund was launched to recognise the considerable efforts people are making by staying home as much as possible and as a result driving less. Customers don’t have to contact us to receive this, we’ll be in touch with them in the coming weeks to explain how we’ll refund them.”