In a climate where everybody wants things done faster, easier and cheaper, courier start-up Street Stream are determined to meet these expectations. Started just a year ago in February 2015, trading has so far surpassed expectations, revolutionising the on-demand delivery industry.
Put simply, StreetStream works through four simple steps: a customer posts job on streetstream.co.uk, whereby couriers are then alerted on their iPhone app. The courier submits a quote, which the customer can then accept and submit payment. The courier then carries out delivery, and StreetStream takes a cut of the transaction – currently set at a flat £2 per job but increasing to 17.5% in 2016. The business also generate revenue from premier options for goods-in-transit and extra services provided by our couriers, such as puncture repair.
StreetStream are gaining traction by using a similar method to hugely successful sites Uber and Airbnb – decentralising ownership of assets and focusing on “delivering exceptional customer service via a user-friendly platform connecting customers and couriers directly in a more personal relationship”. Within a year, the business has grown to include 50 active couriers, completing over 2600 jobs so far for around 500 customers.
StreetStream’s USP comes from giving both customers and couriers more choice, therefore meaning which couriers can provide a better and more personal service for customers, and allowing customers to choose the appropriate delivery speed or time for their needs. This is what differentiates them from competitors such as Addison Lee and City Sprint, who allocate a courier to a booking without the ability for customers choice – an impersonal service.
Having been in business for just over a year, StreetStream are currently crowdfunding for £100,000 on Crowdcube in order to expand. The funds raised will be put towards investment in new product features, including a Public Application Program Interface (API) to offer retailers and on-demand apps the ability to embed the Street Stream delivery network into their
e-commerce website or app, and a Mass Job Uploader to allow larger clients to load larger numbers of delivery jobs in one go. The company will also be putting the funds towards recruiting a full-time sales team.
For more information on StreetStream’s campaign, visit their Crowdcube page here.