Samsung (KRX:005930) is retrieving all of its Galaxy Fold samples just a day after it postponed the new gadget’s launch, according to Reuters.
A person with direct knowledge of the situation has said that Samsung Electronics Co Ltd is reclaiming samples that it had sent to reviewers. This is to investigate the reports of its broken screens.
The Galaxy Fold was set to be launched in the US on the 26 April, and the 3 May in the UK. However, the launch has been delayed in order to allow the tech giant to revaluate its product. It is now unknown when the foldable device, valued at £1,800, will go on sale, and a new launch date is due to be revealed in the upcoming weeks.
A variety of technology journalists had issues with the device, such as breaks, bulges and screen problems, just after a single day’s usage.
Some people even mistakenly peeled off a layer of film from the screen’s coating, thinking that it was a disposable screen protector.
“We will also enhance the guidance on care and use of the display including the protective layer,” Samsung commented on the issue.
Though it was said that the folding screens could be opened and closed again for over 100,000 times without causing any damage, in practice the device did not live up to its laboratory trials.
Elsewhere in the tech industry, Samsung rival Apple (NASDAQQ:AAPL) recently announced that it would cut its iPhone production by 10% across the three months from January. It said it would produce between 40-43 million iPhones, a downgrade from its previous plans to produce 47-48 million devices.
At 15:30 GMT +9, shares in Samsung Electronics Co Ltd (KRX:005930) were trading at -0.33%.
Shares in Apple Inc. (NASDAQ:AAPL) were last trading at +0.33%.
