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CMA announces investigation into funeral sector, Dignity shares slide
Andrea Coscelli, chief executive of the CMA, said:” People mourning the loss of a loved one are extremely vulnerable and at risk of being exploited.”
“We need to make sure that they are protected at such an emotional time, and we’re very concerned about the substantial increases in funeral prices over the past decade.”
“We now feel that the full powers of a market investigation are required to address the issues we have found. We also want to hear from people who have experienced poor practices in the sector, so that we can take any action needed to fix these problems.”
The biggest providers in the market are currently Dignity (LON: DTY) and Co-op funerals.
Shares in Dignity have tumbled 15.74% on news of the CMA investigation (0943GMT).
Dignity chief executive, Mike McCollum, said: “We look forward to our continued work with the CMA and other industry bodies to ensure we take the necessary steps to protect consumers and improve quality and standards across the industry.”
