It added that online sales growth stood at 35.6% in its UK operations and at 18.0% in the Republic of Ireland. It added that in the UK, online orders now account for more than 95% of its delivery sales and 68.5% of its UK and ROI collection sales, up from 45.8% year-on-year.
On its supply chain, Domino’s said that its supply operations service levels retained 99.9% availability and accuracy, and construction of its facility in Scotland remains on track. However, COVID-related costs in its supply chain, enabling social distancing, will amount to around £2 million.
Domino’s Pizza Group hopes to implement well-rounded strategy
Speaking on the results and the company’s strategic outlook, CEO, Dominic Paul, commented:
“I am pleased to report a strong performance in Q3. Delivery orders were up 11.8% and we also benefitted from the reopening of our collection business. I am delighted by the agility the Group and our franchisees have demonstrated in order to maintain our momentum. We welcome the UK government’s reduction to VAT in mid-July which helped franchisees mitigate costs and gave them the opportunity to pass savings on to customers.”
“Working closely with our franchisees we continue to do everything we can to keep our people and customers safe, including wearing masks, the use of perspex screens, contact free delivery and collection and continued menu rationalisation. It is a privilege to stay open and serve our local communities, and we are confident that we have operational plans in place to adapt to different levels of lockdown that may arise in the coming months. I would like to say a huge thank you to the Domino’s teams across our system for their dedication and hard work.”
“We continue to work on a long-term strategic plan for the business. At the heart of our future plans is realignment with our franchisee partners and we are having detailed discussions to agree a sustainable way forward, although we continue to expect that these discussions will take some time. Despite the ongoing uncertain backdrop, we expect to report full year Underlying Group PBT in the range of £93m to £98m, in line with market consensus.”
